Use the search field to see when your favourite show is on, or scroll through the guide to find something to watch now.
Phone & Tablet Users: Click here for the mobile-friendly Beam TV™ rDVR platform.
Give us a call: 604 642 6688 Mon – Fri: 7am – 11pm Weekends & Holidays: 8am – 10pm
Email email@example.com or use our online form.
Message us on social media for help: Twitter Facebook Mon – Fri 9am-5pm Weekends & Holidays: 9am-5pm
Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.
Step 1 – Fill in the information below to confirm ownership of your equipment.
Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.
Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.
Check here to see if your PVR is on the list of ones we can welcome to the family.
Motorola DCX 3400 Motorola DCX 3200 P1 Motorola DCX 3200 P2* Motorola DCX 3200 P3* Motorola DCX 3501* Motorola DCX 3510* Motorola DCT 700 Motorola DCT 2000 Motorola DCT 2500 Motorola DCT 3080 Motorola DCT 3416 Motorola DCT 5100 Motorola DCT 6200 Motorola DCT 6208 Motorola DCT 6412 Motorola DCT 6416 Pace TDC 775 DPace TDC 776 DPace TDC 758 DPace TDC 777 DPVR Expander
*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.
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*Please note that the EnterPhone Plus feature is only available to Novus Phone customers in dialed buildings. Not sure if you live in one? Our Customer Service agent will let you know.