Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.
Step 1 – Fill in the information below to confirm ownership of your equipment.
Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.
Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.
Check here to see if your PVR is on the list of ones we can welcome to the family.
Motorola DCX 3400 Motorola DCX 3200 P1 Motorola DCX 3200 P2* Motorola DCX 3200 P3* Motorola DCX 3501* Motorola DCX 3510* Motorola DCT 700 Motorola DCT 2000 Motorola DCT 2500 Motorola DCT 3080 Motorola DCT 3416 Motorola DCT 5100 Motorola DCT 6200 Motorola DCT 6208 Motorola DCT 6412 Motorola DCT 6416 Pace TDC 775 DPace TDC 776 DPace TDC 758 DPace TDC 777 DPVR Expander
*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.
Tell us your question, and your email address, and someone will be in touch as soon as possible.
Novus isn’t in your building? Just let us know your address and we’ll add you to our wish list.
Thanks for your contact info, we’ll get in touch when we connect to your building.
Tell us more about yourself – these optional questions can help us get into your building faster.
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Submit your information, so we can start emailing your monthly invoice to you.
Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.
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Tell us where you're interested in having an Away Number, and we'll let you know if it's available as soon as we can!
Your current contact information:
Where would you like an Away Number? (Canada only)
We'll have you buzzing people into your front door in a jiffy, we just need you to fill in some important information below.
*Please note that the EnterPhone Plus feature is only available to Novus Phone customers in dialed buildings. Not sure if you live in one? Our Customer Service agent will let you know.