Human Resources Our HR team deals with hiring and benefits and lots of everyday stuff, to keep our team happy, so they can keep you happy.
Leadership team Our leadership team deals with the legal and government details, so we can keep bringing you the best services out there.
Account management We work with building and property managers to oversee the services in the building, and the whole shebang.
Phone 604 707 6755
ISP services Our technical team creates our services, keeps them working, and stays on the lookout for emerging new ways of settling bets.
Customer service and technical support Our service team does a bit of everything. But mainly, they get a kick out of pleasantly surprising customers.
Phone 604 642 6688 Email firstname.lastname@example.org
Account management We work with building and property managers to oversee the services in the building. (And on occasion, discuss their lobbies.)
Service and installations Our installers connect and repair the Internet, TV and phone services in homes and businesses.
Phone 604 642 6688
Give us a call: 604 642 6688 Mon – Fri: 7am – 11pm Weekends & Holidays: 8am – 10pm
Email email@example.com or use our online form.
Message us on social media for help: Twitter Facebook Mon – Fri 9am-5pm Weekends & Holidays: 9am-5pm
Have questions or need tech support? Contact us!
604 642 6688 firstname.lastname@example.org Call Center Hours: Mon-Fri: 7am – 11pm Weekends & Holidays: 8am – 10pm
Twitter | Facebook
Novus Entertainment Inc. 300 – 112 East 3rd Avenue Vancouver, BC V5T 1C8 Map
Front Desk Hours Mon-Fri: 8:30am-4:30pm Weekends & Holidays: Closed
For our current list of job openings, click here.
For information about how to air your TV shows and movies on the Novus Community channel.
For developer services, bulk services or dark fibre sales.
Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.
Step 1 – Fill in the information below to confirm ownership of your equipment.
Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.
Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.
Check here to see if your PVR is on the list of ones we can welcome to the family.
Motorola DCX 3400 Motorola DCX 3200 P1 Motorola DCX 3200 P2* Motorola DCX 3200 P3* Motorola DCX 3501* Motorola DCX 3510* Motorola DCT 700 Motorola DCT 2000 Motorola DCT 2500 Motorola DCT 3080 Motorola DCT 3416 Motorola DCT 5100 Motorola DCT 6200 Motorola DCT 6208 Motorola DCT 6412 Motorola DCT 6416 Pace TDC 775 DPace TDC 776 DPace TDC 758 DPace TDC 777 DPVR Expander
*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.
Tell us your question, and your email address, and someone will be in touch as soon as possible.
Novus isn’t in your building? Just let us know your address and we’ll add you to our wish list.
Thanks for your contact info, we’ll get in touch when we connect to your building.
Tell us more about yourself – these optional questions can help us get into your building faster.
Thanks again for sending us this information. This will help us get into your building.
Submit your information, so we can start emailing your monthly invoice to you.
Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.
Please fill out the following fields to start earning today:
Tell us where you're interested in having an Away Number, and we'll let you know if it's available as soon as we can!
Your current contact information:
Where would you like an Away Number? (Canada only)
We'll have you buzzing people into your front door in a jiffy, we just need you to fill in some important information below.
*Please note that the EnterPhone Plus feature is only available to Novus Phone customers in dialed buildings. Not sure if you live in one? Our Customer Service agent will let you know.