Keep in touch with family and friends

Unlimited local calling and low long distance rates so you can keep in touch with the people who matter most to you.

A reliable home phone with no hidden fees and unmatched customer service, so you can just focus on talking.

Buzz em’ up and never miss a food or package delivery call again with the Novus Enterphone Plus feature.
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Going on Vacation? Then put your phone service on hold. Keep your number and access voicemail. Only $4.95/mth.

Novus Phone Plan

Details +

Novus Phone

13 premium features with unlimited local calling

More features for the price than anywhere
North American and international calls from 2.5 cents a minute
Add on Unlimited long distance packs
Available exclusively to our Internet customers

See long distance rates
Phone feature codes

View details
$10per month for the first year


North American and international long distance rates from 2.5 cents a minute
Unlimited free tech support
Free initiation, activation and installation
Keep your number


Unlimited local calling
Call display
Call waiting
3-way calling
Call forwarding
Enhanced voicemail
Voicemail to email
Call blocking
Do not disturb
Call back
Call hold
Call return on busy
Speed dial
Enhanced 911 service
Online account management
Enterphone (by request)


Long distance

Add unbeatable calling packs to North America, Asia, or India.

Find out more


Long Distance Plans

Call abroad often? Check out our Long Distance Add-Ons below and start saving.

+$5per month

North America 500

Get 500 min/mth calling to Canada & US, including provinces, states, & territories.

+$10per month

N. America Unlimited*

Make unlimited* calls to Canada & US, including provinces, states, & territories.

+$10per month

India Unlimited*

Make unlimited* calls to India.

+$7per month

Asia Unlimited*

Includes China, Hong Kong, Singapore, Taiwan, & South Korea.

Landline and mobile included unless stated otherwise. *Unlimited plans are subject to our fair usage policy and must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

Long Distance Rate Calculator

Enter a country you’d like to call to find the rate per minute.

Dial Code -

Open Sesame

- with Novus Enterphone Plus

What is the Novus Enterphone Plus feature?

Does your building only allow one or two phone numbers to be used when someone buzzes up to your apartment? The Enterphone Plus feature rings up to 5 different phone numbers making sure someone always answers the front door and buzzes them up. Great for families and room-mates!

The Enterphone Plus feature is FREE with your Novus Home Phone subscription

*Note* This feature is only available in dialed buildings. If you’re unsure if your building is dialed, please request the feature and we will let you know.

Request Enterphone Feature

Order today
or ask us anything!
Call 604 642 6688Email us

Order today or ask us anything!

Call 604 642 6688 or Email us
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We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.

*Please note these PVR's can only be reprogrammed if they are non-Shaw or OCAP boxes
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Check here to see if your PVR is on the list of ones we can welcome to the family.

Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander

*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.

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We’d love to hear from you

Tell us your question, and your email address, and someone will be in touch as soon as possible.

Make sure to include your name, subject, address, email, and a brief message so we can get the right person to get in touch with you.
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Submit your information, so we can start emailing your monthly invoice to you.

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Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.

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Away Number City Availability

Tell us where you're interested in having an Away Number, and we'll let you know if it's available as soon as we can!

Your current contact information:

Where would you like an Away Number? (Canada only)

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Request EnterPhone Plus Feature

We'll have you buzzing people into your front door in a jiffy, we just need you to fill in some important information below.

*Please note that the EnterPhone Plus feature is only available to Novus Phone customers in dialed buildings. Not sure if you live in one? Our Customer Service agent will let you know.

Your information:

Service Address

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