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We have updated our Terms of Service for Digital phone , Cable and Internet . By continuing to use Novus' services, you are agreeing to these updated documents.

Fastest swoooosh in the land.

And that's just for starters.

Fibre optic is 324,000 times faster than a speeding bullet. Imagine what it can do for your Internet experience.
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The better bundle.

TV, Internet, phone, human.

Get the fastest Internet in Canada, crystal-clear HDTV, and the option of a value-packed home phone. Technology for people, by people.
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Even the beautiful game

is more beautiful.

Crystal-clearest picture, purest HD, eaaaasiest service.
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I had wings once,

and they were strong

Maleficent is coming soon to Novus VOD
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We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.

*Please note these PVR's can only be reprogrammed if they are non-Shaw or OCAP boxes
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Novus webmail login

Access your email from anywhere.

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Novus has applied for a broadcast licence to operate a regional video-on-demand programming undertaking to serve Metro Vancouver, to be known as NOVUS VOD.

In order to review Novus’ application and to learn about the procedure for providing an intervention or comment on Novus’ application please go to the link below.

Novus’ application appears as Number 16, which is a link to the summary of the application.

Please see the attached documents: >Attached documents

Veuillez consulter les documents ci-joints: >Documents ci-joints

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PVRs we reprogram Close x

Check here to see if your PVR is on the list of ones we can welcome to the family.

Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander

*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.

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We’d love to hear from you

Tell us your question, and how to reach you, and someone will be in touch as soon as possible.

Make sure to include your name, subject, address, message and either your email or phone number, so we can get the right person to get in touch with you.
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    Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win an iPad Mini, drawn once a month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.

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