The better bundle.

TV, Internet, phone, human.

Get the fastest Internet in Canada, crystal-clear HDTV the option of a value-packed home phone. Technology for people, by people.
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Fastest swoooosh in the land.

And that's just for starters.

Fibre optic is 324,000 times faster than a speeding bullet. Imagine what it can do for your Internet experience.
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Even the beautiful game

is more beautiful.

Crystal-clearest picture, purest HD, eaaaasiest service.
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Teletoon Retro is hereNow available in Digital Basic, Teletoon Retro is the place for timeless comedies, classic superheroes and fun flicks for all ages Learn moreSave trees
Win an iPadSign up for eBilling today, for your chance to win an iPad. One drawn every month. Learn moreAre you in a Novus building?We're taking over Vancouver, Burnaby, Surrey and Richmond. Find out if you're with us. Check building availability
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We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.
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Novus webmail login

Access your email from anywhere.

Novus' application for a video on demand licence Close x

Novus has applied for a broadcast licence to operate a regional video-on-demand programming undertaking to serve Metro Vancouver, to be known as NOVUS VOD.

In order to review Novus’ application and to learn about the procedure for providing an intervention or comment on Novus’ application please go to the link below.

Novus’ application appears as Number 16, which is a link to the summary of the application.

Please see the attached documents: >Attached documents

Veuillez consulter les documents ci-joints: >Documents ci-joints

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Check here to see if your PVR is on the list of ones we can welcome to the family. 

Motorola DCX 3400
Motorola DCX 3200 P1*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775D
Pace TDC 776D
Pace TDC 758D
Pace TDC 777D
PVR Expander

*We can reprogram DCX3200 P1, but not DCX3200 P2.

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We’d love to hear from you

Tell us your question, and how to reach you, and someone will be in touch as soon as possible.

Make sure to include your name, subject, message and either your email or phone number, so we can get the right person to get in touch with you.
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Novus isn’t in your building? Just let us know your address and we’ll add you to our wish list.
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    • Internet TV Phone
  • How did you hear about us?
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    Submit your information, so we can start emailing your monthly invoice. We’ll also automatically enter you to win an iPad Mini, drawn once a month. 

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