A double image, sometimes called a ghost image, usually occurs when there is signal interference. Learn how to stop your TV from doubling the image.
Learn how to enable and disable SAP (Secondary Audio Programming).
Learn how to reprogram any of the three remotes Novus offers.
Learn some troubleshooting techniques you can try when you've lost audio, video, or both.
You should have access to your lobby security camera. Here’s how to view the live video feed.
If you’re only receiving a few channels, chances are you just need to change your TV mode settings.
Troubleshooting when a channel is showing "One Moment Please" and is not broadcasting.
Learn why a channel may not be broadcasting on your TV.
Learn what you can do when your TV screen is black or blank, but your TV is turned on.
Learn how to add channels on your own using MyNovus