Understanding your Bill
Learn where to find the information you need on your bill
1. Account Information
Here you’ll see a quick overview of your accout: your billing address, account number, and current balance and payment due date.
2. Account summary
This is where you’ll find your payment history and summary of your current month charges.
Here you’ll find service update notices and information about current promotions, free previews and Novus Video on Demand.
4. Detailed bill information
Here you’ll find a detailed breakdown of your bill monthly charges, promotions, and taxes.
5. Pre-Authorized Payment Plan
If you’d like to set-up pre-authorized monthly payments by credit card or bank account, this is the one time form you’ll need to fill out and send back to us.