Beam TV+ | Support | How do I use the Beam TV+ guide?
If at any point you run into trouble, please feel free to reach out to Support at 604-642-6688 or customerservice@novusnow.ca.
The guide lets you access a fully interactive on-screen menu to browse channels and content.
When you select a channel, you’ll be given options to either Watch Live, Restart the program, Record, or Add the channel to your Favourites list.
While viewing the guide, press left on the navigation pad to open the Filters menu.
From there, you can filter by Catch-Up TV, Favourites, HD Channels, or show only the channels you are subscribed to.
For Mobile Devices (iPhone, iPad, Android phones and tablets):
When using the guide on a mobile device, you’ll see a “Filter Channels” dropdown at the top. You can toggle options for favourites, subscribed, or HD channels. To access the Catch-Up Guide on mobile, simply tap the today dropdown to view up to 72 hours of content or swipe right on the guide.
If at any point you run into trouble, please feel free to reach out to Support at 604-642-6688 or customerservice@novusnow.ca.
Call Centre:
7am – 11pm
(7 days a week, except for Christmas Day)
604 642 6688
customerservice@novusnow.ca or use our online form
Live Chat:
Mon – Fri 9am-5pm
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Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander
*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.
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