Promos

Free Previews

Hollywood Suite | Beam TV 427/428/429/430
June 1 – June 21 

Nat Geo WILD | Beam TV 702
June 1 – June 30

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Free previews available to all TV subscribers.

Subscribe today!
Call us at 604 642 6688

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Subscribe to Novus Updates


Get access to exclusive contests, special offers and news!

You’ll get:

• automatic entry to win a month of FREE Internet
• enter contests for concerts, shows, events, & activities!
• 1 free Novus VOD rental*
• exclusive special offers
• first look at what’s on VOD and TV
• give feedback through customer surveys
• helpful tips

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As long as you continue to recieve Novus Updates, you’ll be re-entered each month automatically into the draw for (1) month free internet. *Only one (1) VOD credit will be applied per account per subscription. Free VOD offer only applies to Novus customers and is valid for 30 days of sign up to Novus Updates up to the value of $5.99.

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Refer A Friend

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Invite your friend, friend-of-a-friend, your uncle, the neighbour you awkwardly stand with in the elevator… or whoever, to make the switch to Novus, and you both receive 1 month Internet free*.

Now that’s a win-win!

Click here to Refer a Friend

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*Novus Refer A Friend program is for new, residential Novus customers who have never been referred before. New customers must not have been subscribed to any Novus services in the past 90 days. The referral must be submitted within 30 days of the activation date of the new customers account to qualify. The new customer must remain a Novus subscriber for a minimum of 60 days, on the third month of the new customer’s service, the 1 month free Internet credit will be applied to the current and new customers’ Novus accounts if both accounts are active and in good-standing. 1 month free credit is for the value of your Internet services you subscribe to and can not be combined with any other free month(s) promotion. The free credit has no cash value and cannot be redeemed for a refund. Novus Refer A Friend program does not apply to Business or Commercial accounts.

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Switch from paper billing to eBilling to help save time and manage your bill easily.

Click here to sign up.

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We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.

*Please note these PVR's can only be reprogrammed if they are non-Shaw or OCAP boxes
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Check here to see if your PVR is on the list of ones we can welcome to the family.

Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander

*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.

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We’d love to hear from you

Tell us your question, and your email address, and someone will be in touch as soon as possible.

Make sure to include your name, subject, address, email, and a brief message so we can get the right person to get in touch with you.
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Submit your information, so we can start emailing your monthly invoice to you.

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Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.

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Away Number City Availability

Tell us where you're interested in having an Away Number, and we'll let you know if it's available as soon as we can!

Your current contact information:

Where would you like an Away Number? (Canada only)

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Request EnterPhone Plus Feature

We'll have you buzzing people into your front door in a jiffy, we just need you to fill in some important information below.

*Please note that the EnterPhone Plus feature is only available to Novus Phone customers in dialed buildings. Not sure if you live in one? Our Customer Service agent will let you know.

Your information:

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We will contact winners through email, good luck.
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Send us your feedback. Comments are anonymous, so say what you want. But please keep it family friendly!
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Fill in the blanks below to complete the referral.

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We welcome your comments, suggestions, and concerns relating to accessibility.
1. Description of the accessibility issue(s) encountered, concerns and/or suggestions for improvement
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3. All feedback will be kept confidential. Please provide your name and contact information if you would like us to follow up with you. (optional)
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