
OUR PURPOSE: Reimaging How People Connect
At Novus, our purpose is simple but meaningful: we reimagine how people connect.
While we deliver internet, cable, and phone services, what truly drives us is creating connections — not just through technology, but between people. Whether it’s families staying in touch, businesses reaching their customers, or communities coming together, we’re proud to be part of what keeps those moments possible.
And that sense of connection starts with us. We believe in building strong relationships within our own team — supporting one another, sharing ideas, and working together to create something better every day. Because when we’re connected with each other, we’re better at connecting the world around us.
What does this mean?
Connecting People, Not Just Devices
It’s about enabling meaningful human connection — with loved ones, colleagues, and communities — not just delivering internet speeds.
Empowering Community Engagement
We help people stay involved with their community, whether through virtual events, local news, or social causes.
Enabling Work, Learning & Growth
We provide the tools that support remote work, online learning, and personal development — helping people connect to opportunity.
Supporting Mental Wellness
In a digital world, connection reduces isolation. We make it easier for people to reach out, stay in touch, and feel supported.
Fostering Stronger Relationships
Whether it’s FaceTiming family overseas or attending a virtual birthday party, we enable moments that matter.
Redefining What Service Means
Reimagining connection means delivering excellent customer experiences — being approachable, empathetic, and human.
Being a Trusted Local Partner
We’re part of the neighbourhood — supporting local initiatives, businesses, and events that bring people together.
Creating a Culture of Connection Internally
We live our purpose by building a workplace where employees feel seen, supported, and connected to each other and our core values.