WHAT DOES THIS MEAN:
Showing pride in everything we do is being dedicated, professional, and a commitment to excellence.
It’s maintaining a clean and organized workspace including regularly tidying your work area and common areas around the office.
It’s going above and beyond to lend a hand whether that’s helping a co-worker who needs some support or tidying the kitchen.
It’s setting high standards for our own tasks, paying attention to ensure accuracy and quality of our work.
It’s being a Novus ambassador, representing the company positively in all interactions.
It’s taking initiative to identify and address issues before they escalate and seeking opportunities for improvement.
It’s meeting deadlines and being accountable to each other.
EXAMPLES:
Walter – He does take pride in everything he does, he’s very aware of making sure the technicians work is planned out and scheduled for the following week. He’s been great at communicating with his colleagues on what he’s working on and where he’s working when out of the office.
We can always count on the Install Team, Construction Team, Rob, Pindi, Irene and Alfred to help out around the office!
Nevenka takes great care in ensuring payroll is processed accurately and she always takes pride in organizing our events, down to the last detail. They’ve been very successful without any major hitches.
Hudson takes pride in everything he does by making sure that the front area is always clean and smells good! He also wipes down and cleans the men’s washroom even though he doesn’t have to. From providing friendly, efficient, genuine service to customers to lovingly caring for the plants, to keeping the front area neat, to leaving a courtesy sign about his cup in the kitchen, it is clear that he takes pride in everything he does.
Nicole cleans the kitchen and cleans out the fridge on a regular basis.
Yelena is outstanding at managing vendor relations and takes great pride in ensuring smooth transition between PO’s, Invoices and payments.
The Tech Ops group are meticulous about ensuring highest standard of service delivery.
The Fun Club – they are passionate about fostering a fun and social environment for all.
The entire Customer Solutions team believes in delivering a world class Customer Experience and work tirelessly to achieve that every single day.