300 megaswooshes per second. Internet as it should be.

Faster, smoother, helpful-er than any other provider in Canada. Fibre optic, which is 334 thousand times faster than a speeding bullet. And service that's knowledgeable and genuine.

Fasssssssssst.

No, really.

Our top speed is 300 Mbps, faster than anyone in town.
And it comes with a whole terabyte of data. That means instant downloads, smooth streaming, super HD viewing and tons of possibilities.

Speed of light.

Literally.

True fibre optic is the fastest, most reliable ride available. Strands of optically pure glass as thin as a human hair that have way more bandwidth than regular Internet, and move data around faster than the blink of an eye.

More bang for your buck

(or should we say loonie).

It’s the best value in the land. Get up to twice the speed for the money, or spend less for the same speed compared to everyone else in the country. However you think about it, we think it’s just plain Canadian to give a good deal.

Internet plans

Download
Upload
Usage
Internet 25 Details +
Starting at $34.95
Up to 25 Mbps Download
Up to 10 Mbps Upload
250 GB Usage
For the user who views websites, downloads files and streams videos.

Included

Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract



*Some buildings may require a modem. Wireless routers are not included.

Specifications

1 dynamic IP
10 email accounts
100 MB email account space
100 MB personal web space
Optional domain hosting



Bundled price is $34.95/mth. Standalone price is $39.95/mth.
*Up to 25 Mbps download speed. Customer computer or laptop, wireless router, and environment affect Internet speeds.Close

Options

Boost your upload speed

Upgrade to 25 Mbps upload speed with Business Internet 25.

Find out more

Internet 50 Details +
Starting at $54.95
Up to 50 Mbps Download
Up to 10 Mbps Upload
500 GB Usage
For the user who does more downloading, file sharing and video streaming.

Included

Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract



*Some buildings may require a modem. Wireless routers are not included.

Specifications

1 dynamic IP
10 email accounts
100 MB email account space
100 MB personal web space
Optional domain hosting



Bundled with TV price is $54.95/month, standalone price is $61.95/monthClose

Options

Boost your upload speed

Upgrade to 50 Mbps upload speed and get 1 static IP with Business Internet 50.

Find out more

Internet 100 Details +
Starting at $73.95
Up to 100 Mbps Download
Up to 10 Mbps Upload
750 GB Usage
For the user who needs higher speeds and more file transfer space.

Included

Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract



*Some buildings may require a modem. Wireless routers are not included.

Specifications

1 dynamic IP
10 email accounts
100MB email account space
100MB personal web space
Optional domain hosting



Bundled with TV price is $73.95/month, standalone price is $82.95/monthClose

Options

Boost your upload speed

Upgrade to 100 Mbps upload speed and get 1 static IP with Business Internet 100.

Find out more

Internet 300 Details +
Starting at $102.95
Up to 300 Mbps Download
Up to 15 Mbps Upload
1,000 GB Usage
For the user who needs the highest speeds and largest file transfer space.

Included

Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract



*Some buildings may require a modem. Wireless routers are not included.

Specifications

1 dynamic IP
10 email accounts
100MB email account space
100MB personal web space
Optional domain hosting



Bundled price with TV is $102.95/month, standalone price is $112.95/monthClose

Test your Internet speed

Don't just take our word for it.

Use our certified, third-party speed test. How does the speed test work?

How does the speed test work? Close x

Why are the results different each time?

Even if you’re not using your computer for anything, it’s always processing in the background.


Why are the results different when I use other speed tests?

If you’re a Novus customer, and use another provider’s speed test, the data has to travel outside of Novus’ network, which adds a few miliseconds.


What are bits?

Here’s the nitty bitty: a bit is the most basic/smallest amount of info. This speed test measures your speed in millions of bits per second (Mbps).


Results not what you expected?

If you’re a Novus customer, contact us so our pit crew can get you back up to speed. We’re good like that. If you’re not a Novus customer, contact us to try out some faster, smoother wheels.

Close
Close x
Equipment activation Close x

We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.

*Please note these PVR's can only be reprogrammed if they are non-Shaw or OCAP boxes
Close x
Novus webmail login Close x

Novus webmail login

Access your email from anywhere.

Video on demand Close x
PVRs we reprogram Close x

Check here to see if your PVR is on the list of ones we can welcome to the family.

Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander

*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.

Contact form Close x

We’d love to hear from you

Tell us your question, and how to reach you, and someone will be in touch as soon as possible.

Make sure to include your name, subject, address, message and either your email or phone number, so we can get the right person to get in touch with you.
Request Novus Close x

Novus isn’t in your building? Just let us know your address and we’ll add you to our wish list.

What service(s) are you interested in?
Internet TV Phone
International calling rates Close x
Sign up for eBilling Close x

Submit your information, so we can start emailing your monthly invoice to you.

Sign up for Novus Updates Close x

Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.

Are you a Novus customer?
Earn Aeroplan Miles with Novus Close x

Please fill out the following fields to start earning today:

No contest selected Close x
For your chance to win no contest selected. please enter your name and email address you used to sign up for Novus Updates.
We will contact winners by phone, good luck.
Share your thoughts Close x
Send us your feedback. Comments are anonymous, so say what you want. But please keep it family friendly!
Close x
Your TV channels Close x
CategoryChannel NumberChannel Name
Loading selected channels
Sorry, we could not find your channels.
Service Disruption Notice Close x
Close x