Unlimited Data included with our fastest speeds!

Our top speed plans now come with Unlimited Data for worry-free browsing, streaming, downloading, whatever-ing!

Top speeds include Internet 100, 300 and 1GIG.

More details below:

Up to 1,000Mbps download speed.
Which means, you’d have
downloaded a movie by now.

Most plans come with Unlimited Data, or you can add it on. Perfect for
binge-watchers, hardcore gamers,
and serious surfers.

All Internet plans come with Symmetrical Speeds for the fastest uploading and downloading!

Internet plans

Download
Upload
Data Limit
Everyday Plan | Internet 35 Details +
$35/mth1ST YEAR PROMO
Up to 35 Mbps download
Up to 35 Mbps upload
350 GB usage
Our most basic, not so basic plan. 35Mbps is still plenty fast to send those important emails, shop online, and catch up on all your social platforms.

Included

Free 1-year wireless router rental
Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract

*Some buildings may require a modem. Customer computer or laptop, wireless router, and environment affect Internet speeds.

Specifications

1 dynamic IP
10 email accounts
100 MB email account space
Optional domain hosting

Regular price: $45/mth
Bundle with TV and/or Phone

Applicable taxes apply

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Options

Need more data?

Customize any plan with new Data Add-Ons, including Unlimited!

 

Everyday Plus | Internet 75 Details +
$45/mth1ST YEAR PROMO
Up to 75 Mbps download
Up to 75 Mbps upload
550 GB usage
Need a little bit more speed and more data? This is the plan for you. Stream movies, play more online games and video chat with relatives.

Included

Free 1-year wireless router rental
Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract

*Customer computer or laptop, wireless router, and environment affect Internet speeds.

Specifications

1 dynamic IP
10 email accounts
100 MB email account space
Optional domain hosting

Regular price: $60/mth
Bundle with TV and/or Phone

Applicable taxes apply

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Options

Need more data?

Customize any plan with new Data Add-Ons, including Unlimited!

 

Family Plan | Internet 100 Details +
$50/mth1ST YEAR PROMO
Up to 100 Mbps download
Up to 100 Mbps upload
Unlimited** usage
Our best option for families. Everyone in your house can be connected on multiple devices at the same time doing what they want to. Worry-free streaming, endless gaming, and video chat all you want.

Included

Free 2-year wireless router rental
Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract
**Acceptable usage policy applies

*Customer computer or laptop, wireless router, and environment affect Internet speeds.

Specifications

1 dynamic IP
10 email accounts
100MB email account space
Optional domain hosting

2nd year price: $70/mth
Regular price: $80/mth
Bundle with TV and/or Phone

Applicable taxes apply

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Tech Lovers | Internet 300^ Details +
$60/mth1ST YEAR PROMO
Up to 300 Mbps download
Up to 300 Mbps upload
Unlimited** usage
Built for users who have all the latest tech gadgets and want extra fast speeds for uninterruppted streaming, gaming, and getting work done. Unlimited Data and symmetrical speeds included.

Included

Free 2-year wireless router rental
Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract

*Customer computer or laptop, wireless router, and environment affect Internet speeds.
^Internet 300 only available in buildings with supporting technology.
**Acceptable usage policy applies

Specifications

1 dynamic IP
10 email accounts
100MB email account space
Optional domain hosting

2nd year price: $75/mth
Regular price: $100/mth
Bundle with TV and/or Phone

Applicable taxes apply

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Speed Lovers | Internet 1GIG^ Details +
$69/mth1ST YEAR PROMO
Up to 1000 Mbps download
Up to 1000 Mbps upload
Unlimited** usage
Get it all done in a blink of an eye. Our FASTEST plan for the ultimate Internet user. Once you go this fast, there's no going back. Unlimited Data and symmetrical speeds included.

Included

Free 2-year wireless router rental
Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract

*Customer computer or laptop, wireless router, and environment affect Internet speeds.
^Internet 1GIG only available in buildings with supporting technology.
**Acceptable usage policy applies

Specifications

1 dynamic IP
10 email accounts
100MB email account space
Optional domain hosting

2nd year price: $89/mth
Regular price: $120/mth
Bundle with TV and/or Phone

Applicable taxes apply

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Add on more data

Whether you need a little more data or a lot, it’s easy and affordable to add more.

+$5per month

250GB more data

+$10per month

Unlimited data*

Get more technical

+$20per month

Static IP

For hosting a personal server or using a VPN for remote access to your business. Each additional Static IP +$10Learn more

*Acceptable Usage Policy applies

Looking to bundle your Internet with TV or Phone? Learn more.
To order, or to ask questions (we like questions!) call 604 642 6688.

Test your Internet speed

Don't just take our word for it.

Use our certified, third-party speed test. How does the speed test work?

How does the speed test work? Close x

Why are the results different each time?

Even if you’re not using your computer for anything, it’s always processing in the background.


Why are the results different when I use other speed tests?

If you’re a Novus customer, and use another provider’s speed test, the data has to travel outside of Novus’ network, which adds a few miliseconds.


What are bits?

Here’s the nitty bitty: a bit is the most basic/smallest amount of info. This speed test measures your speed in millions of bits per second (Mbps).


Results not what you expected?

If you’re a Novus customer, contact us so our pit crew can get you back up to speed. We’re good like that. If you’re not a Novus customer, contact us to try out some faster, smoother wheels.

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We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.

*Please note these PVR's can only be reprogrammed if they are non-Shaw or OCAP boxes
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Check here to see if your PVR is on the list of ones we can welcome to the family.

Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander

*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.

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We’d love to hear from you

Tell us your question, and how to reach you, and someone will be in touch as soon as possible.

Make sure to include your name, subject, address, message and either your email or phone number, so we can get the right person to get in touch with you.
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Novus isn’t in your building? Just let us know your address and we’ll add you to our wish list.

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Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.

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