Sky's the limit with our fastest speed yet!

See Internet Plans below for all the details on our limited-time summer sale!

Tailor-made internet. You can always
get what you want.

Cherry-pick your own Internet package, just like when you… go cherry picking. Our basic plans let you choose from fast to super fast, and even super-duper fast. Then add on extra features you need instead of paying for ones you don’t.

Up to 1,000Mbps download speed.
Which means, you’d have
downloaded a movie by now.

Add on unlimited data. Perfect for
binge-watchers, hardcore gamers,
and serious surfers.

Want symmetrical speeds? A static IP?
Add one, or add them both.

Internet plans

Download
Upload
Data Limit
Internet 35 Details +
$30per month for the first year
Up to 35 Mbps download
Up to 10 Mbps upload
350 GB usage
For the user who views websites, downloads files and streams videos.

Included

Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract


*Some buildings may require a modem. Wireless routers are not included. Customer computer or laptop, wireless router, and environment affect Internet speeds.

Specifications

1 dynamic IP
10 email accounts
100 MB email account space
100 MB personal web space
Optional domain hosting

Price after first year: $39.95/mth
Bundle with TV and/or Phone

Applicable taxes apply

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Options

Need more data?

Customize any plan with new Data Add-Ons, including Unlimited!

 

Internet 50 Details +
$48per month for the first year
Up to 50 Mbps download
Up to 20 Mbps upload
500 GB usage
For the user who does more downloading, file sharing and video streaming.

Included

Wireless router
Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract


*Customer computer or laptop, wireless router, and environment affect Internet speeds.

Specifications

1 dynamic IP
10 email accounts
100 MB email account space
100 MB personal web space
Optional domain hosting

Price after first year: $60/mth
Bundle with TV and/or Phone

Applicable taxes apply

 

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Options

Need more data?

Customize any plan with new Data Add-Ons, including Unlimited!

 

SUMMER SALE! Internet 100 Details +
$49per month for the first year
Up to 100 Mbps download
Up to 100 Mbps upload
1 TB usage
For the user who needs higher speeds and more file transfer space.

Included

Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract

Specifications

1 dynamic IP
10 email accounts
100MB email account space
100MB personal web space
Optional domain hosting

Price after first year: $105/mth
Bundle with TV and/or Phone

Applicable taxes apply

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Internet 300 Details +
$80per month for the first year
Up to 300 Mbps download
Up to 30 Mbps upload
1 TB usage
For the user who needs higher speeds and even larger file transfer space.

Included

Wireless Router
Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract


*Customer computer or laptop, wireless router, and environment affect Internet speeds.

Specifications

1 dynamic IP
10 email accounts
100MB email account space
100MB personal web space
Optional domain hosting

Price after first year: $100/month
Bundle with TV and/or Phone

Applicable taxes apply

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Options

New! Symmetrical Speeds

Do you upload as much as you download? Check out Symmetrical Speed Add-Ons

SUMMER SALE! Internet 1 GIG Details +
$69per month for the first year
Up to 1000 Mbps download
Up to 1000 Mbps upload
2 TB usage
Go big or go home. For the user who wants to stream, game, or do pretty much anything worry-free at our top notch speed.

Included

***1 GIG Internet only available in buildings with supporting technology.

Free installation
Unlimited, free tech support
No set up or connection fees
No hardware needed*
No contract


*Customer computer or laptop, wireless router, and environment affect Internet speeds.

Specifications

1 dynamic IP
10 email accounts
100MB email account space
100MB personal web space
Optional domain hosting

Price after first year: $135/month
Bundle with TV and/or Phone

Applicable taxes apply

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Add on more data

Whether you need a little more data or a lot, it’s easy and affordable to add more.

+$5per month

100GB more data

+$10per month

500GB more data

+$15per month

Unlimited data*

Get more technical

+$15per month

Symmetrical speeds**

When you upload as much as you download, and really tap into Cloud services, this is your answer. | Learn more

+$20per month

Static IP

For hosting a personal server or using a VPN for remote access to your business. Each additional Static IP +$10Learn more

*Acceptable Usage Policy applies
**Symmetrical speed availability may depend on building infrastructure
Applicable taxes apply

Looking to bundle your Internet with TV or Phone? Learn more.
To order, or to ask questions (we like questions!) call 604 642 6688.

Test your Internet speed

Don't just take our word for it.

Use our certified, third-party speed test. How does the speed test work?

How does the speed test work? Close x

Why are the results different each time?

Even if you’re not using your computer for anything, it’s always processing in the background.


Why are the results different when I use other speed tests?

If you’re a Novus customer, and use another provider’s speed test, the data has to travel outside of Novus’ network, which adds a few miliseconds.


What are bits?

Here’s the nitty bitty: a bit is the most basic/smallest amount of info. This speed test measures your speed in millions of bits per second (Mbps).


Results not what you expected?

If you’re a Novus customer, contact us so our pit crew can get you back up to speed. We’re good like that. If you’re not a Novus customer, contact us to try out some faster, smoother wheels.

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We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.

*Please note these PVR's can only be reprogrammed if they are non-Shaw or OCAP boxes
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Check here to see if your PVR is on the list of ones we can welcome to the family.

Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander

*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.

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We’d love to hear from you

Tell us your question, and how to reach you, and someone will be in touch as soon as possible.

Make sure to include your name, subject, address, message and either your email or phone number, so we can get the right person to get in touch with you.
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Novus isn’t in your building? Just let us know your address and we’ll add you to our wish list.

What service(s) are you interested in?
Internet TV Phone
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Submit your information, so we can start emailing your monthly invoice to you.

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Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.

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