Speak easier.

A reliable home phone with more standard features than anyone, no contracts, no hidden fees and unmatched customer service, so you
can just focus on talking.

Canada & the U.S. Wide Calling

for just 2.5¢/min

Whether you’re calling family in Halifax, Nova Scotia or friends in Austin, Texas – you’ll pay the same low rate across Canada and the continental U.S. Want to save more? Add on one of our worry-free Unlimited LD calling packs!

The 2.5¢/min rate does not apply to Puerto Rico, Guam, US Virgin Islands. See full list here.

More flexibility.

Less money.

Phone plans that are customized to what you actually need. So you can get a plan with all, few or no features at all. Whatever way you go, it’s the best value.

Get local with an

Away Number.

Need a local number elsewhere in Canada? With an Away Number, your friends & colleagues can call you for free from another city! Great for businesses who need a local presence, or family members who want to keep in touch.

Basic plans

Novus Phone Details +

Novus Phone

12 premium features with unlimited local calling

More features for the price than anywhere
Contract-free
North American and international calls from 2.5 cents a minute
Add on Unlimited long distance packs
Available exclusively to our Internet customers

See long distance rates

View details
Starting at $19.95

Included

North American and international long distance rates from 2.5 cents a minute
Unlimited free tech support
No contracts, so you’re always free
Free initiation, activation and installation
Keep your number

Features

Unlimited local calling
Call display
Call waiting
3-way calling
Call forwarding
Enhanced voicemail
Voicemail to email
Call blocking
Do not disturb
Call back
Call hold
Call return on busy
Speed dial
Enhanced 911 service
Online account management

Options

Long distance

Add unbeatable calling packs to North America, Asia or around the world.

Find out more

Bundle and save

Bundled with TV price is $19.95/month, standalone price is $22.95/month

Find out more

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Novus Phone Lite Details +

Novus Phone Lite

Don't need all the bells and whistles? This is the phone for you.

More features for the price than anywhere
Contract-free
North American and international calls from 2.5 cents a minute
Add on Unlimited long distance packs
Available exclusively to our Internet customers

See long distance rates

View details
Starting at $12.95

Included

North American and international long distance rates from 2.5 cents a minute
Unlimited free tech support
No contracts, so you’re always free
Free initiation, activation and installation
Keep your number

Features

Unlimited local calling
Call blocking
Do not disturb
Call back
Call hold
Enhanced 911 service
Online account management

Options

Long distance

Add unbeatable calling packs to North America, Asia or around the world.

Find out more

Bundle and save

Bundled with TV price is $12.95/month, standalone price is $15.95/month

Find out more

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Long distance plans

Tell us where you call the most using the drop down menu, and see the best plans for that area. Or browse a few of our most popular plans below.

Canada Unlimited Details +

Canada Unlimited

Call people in every area code, in every city and province.

View details
Starting at $9.95

Included

Landlines and Mobile phones

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

Unlimited plans are subject to our fair usage policy and must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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Asia Unlimited Details +

Asia Unlimited

Call people in five countries in Asia.

View details
Starting at $6.95

Included

China (landline only)
Hong Kong (landline only)
Singapore (landline only)
South Korea
Taiwan (landline only)

Not included

Mobile Numbers

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

Unlimited plans are subject to our fair usage policy and must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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India Unlimited Details +

India Unlimited

Call people in all area codes throughout India

View details
Starting at $9.95

Included

Landlines and Mobile phones

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

Unlimited plans are subject to our fair usage policy and must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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North America Unlimited Details +

North America Unlimited

Includes provinces and states throughout Canada and U.S.
Hundreds of of area codes

View details
Starting at $14.95

Included

Landlines and Mobile phones

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

Unlimited plans are subject to our fair usage policy and must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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USA Unlimited Details +

USA Unlimited

Make calls to all area codes in the United States

View details
Starting at $9.95

Included

Landlines and Mobile phones

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

Unlimited plans are subject to our fair usage policy and must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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Province Unlimited Details +

Province Unlimited

Pick any province across Canada to call to.

View details
Starting at $6.95

Included

Landlines and Mobile phones

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

All unlimited calling plans must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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Europe 250 Details +

Europe 250

Make calls to all landline area codes in Europe for up to 250 minutes/mth.

View details
Starting at $5.95

Included

Austria (Landlines)
Belgium (Landlines)
Bulgaria (Landlines)
Croatia (Landlines)
Cyprus (Landlines)
Czech Republic (Landlines)
Denmark (Landlines)
Finland (Landlines)
France (Landlines)
Germany (Landlines)
Greece (Landlines)
Hungary (Landlines)
Ireland (Landlines)
Italy (Landlines)
Luxembourg (Landlines)
Malta (Landlines)
Netherlands (Landlines)
Poland (Landlines)
Portugal (Landlines)
Romania (Landlines)
Slovakia (Landlines)
Slovenia (Landlines)
Spain (Landlines)
Sweden (Landlines)
United Kingdom (Landlines)

Not included

Mobile phones

Cost per min is 2.5 cents/min once you’ve exceeded the 250 mins included in this plan. Minutes refresh at the beginning of every calendar month.

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

All phone plans must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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Europe 500 Details +

Europe 500

Make calls to all landline area codes in the Europe for up to 500 minutes/mth.

View details
Starting at $9.95

Included

Austria (Landlines)
Belgium (Landlines)
Bulgaria (Landlines)
Croatia (Landlines)
Cyprus (Landlines)
Czech Republic (Landlines)
Denmark (Landlines)
Finland (Landlines)
France (Landlines)
Germany (Landlines)
Greece (Landlines)
Hungary (Landlines)
Ireland (Landlines)
Italy (Landlines)
Luxembourg (Landlines)
Malta (Landlines)
Netherlands (Landlines)
Poland (Landlines)
Portugal (Landlines)
Romania (Landlines)
Slovakia (Landlines)
Slovenia (Landlines)
Spain (Landlines)
Sweden (Landlines)
United Kingdom (Landlines)

Not included

Mobile phones

Cost per min is 2.5 cents/min once you’ve exceeded the 500 mins included in this plan. Minutes refresh at the beginning of every calendar month.

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

All phone plans must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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Mexico 250 Details +

Mexico 250

Make calls to all landline area codes in Mexico for up to 250 minutes/mth.

View details
Starting at $5.95

Included

Landlines

Not included

Mobile phones

Cost per min is 1.6 cents/min once you’ve exceeded the 250 mins included in this plan. Minutes refresh at the beginning of every calendar month.

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

All phone plans must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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Mexico 500 Details +

Mexico 500

Make calls to all landline area codes in Mexico for up to 500 minutes/mth.

View details
Starting at $9.95

Included

Landlines

Not included

Mobile phones

Cost per min is 1.6 cents/min once you’ve exceeded the 500 mins included in this plan. Minutes refresh at the beginning of every calendar month.

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

All phone plans must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

Close
UK 250 Details +

UK 250

Make calls to all landline area codes in the UK for up to 250 minutes/mth.

View details
Starting at $5.95

Included

Landlines

Not included

Mobile phones

Cost per min is 2.5 cents/min once you’ve exceeded the 250 mins included in this plan. Minutes refresh at the beginning of every calendar month.

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

All phone plans must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

Close
UK 500 Details +

UK 500

Make calls to all landline area codes in the UK for up to 500 minutes/mth.

View details
Starting at $9.95

Included

Landlines

Not included

Mobile phones

Cost per min is 2.5 cents/min once you’ve exceeded the 500 mins included in this plan. Minutes refresh at the beginning of every calendar month.

Is this the best value? Compare it to the long distance rates within Novus Phone and Novus Phone Light. Compare long distance rates.

All phone plans must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

Close
Away Number Details +

Away Number

Away numbers are available for most Canadian cities and towns. Call us to see which locations are available.

View details
Starting at $4.95

Away numbers are subject to availability.

All unlimited calling plans must be used in accordance to Novus’ Residential Use of Service under the Digital Phone Service Agreement.

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See all long distance plans.

How to be in two places

at the same time.

Live in Vancouver but have a business or family in Montreal? No problem, add an Away Number and you can have a local number elsewhere in Canada. All incoming calls are free. See plan.

Starting at$4.95

Going on vacation?

Your phone can too.

Leave town without a care in the world. You get to keep your number, and access your voicemail, but save money by putting your services and fees on hold. Then, when you’re back, pick up right where you left off.

$4.95per month
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We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.

*Please note these PVR's can only be reprogrammed if they are non-Shaw or OCAP boxes
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Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander

*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.

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